PRIVACY POLICY

1. Introduction

Welcome to YourGig. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how YourGig ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at www.yourgig.pro (the "Site"), use our platform, or engage with our services (collectively, the "Services").

This policy applies to all users of our Services, including businesses and individuals seeking talent ("Clients"), creative professionals offering their services ("Talent"), and general website visitors.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for an account, create or update your profile, make a purchase or booking, communicate with other users, or otherwise interact with our Services. This may include:

• Identity Information: Full name, email address, phone number, and professional title or role.
• Profile Information: Biography, portfolio images, videos, links to social media accounts, rates, availability, and skills or specialties.
• Location Information: City, country, and venue or event location details relevant to bookings.
• Payment Information: Billing address, payment method details, and transaction history (processed securely through third-party payment processors).
• Communication Data: Messages, reviews, ratings, and feedback shared through our platform.
• Technical Data: IP address, browser type, device information, pages visited, and clickstream data collected via cookies and similar technologies.
• Preferences: Language settings, notification preferences, and other account settings.

3. How We Use Your Information

YourGig uses the information we collect for the following purposes:

• Service Delivery: To create and maintain your account, process bookings, facilitate messaging between users, and deliver the Services.
• Communication: To send transactional emails (booking confirmations, password resets), respond to inquiries, and provide customer support.
• Marketing and Promotion: To send promotional emails, newsletters, and updates about new features (only if you have opted in).
• Analytics and Improvement: To understand how users interact with our platform, analyze trends, and optimize user experience.
• Legal and Compliance: To comply with applicable laws, enforce our Terms and Conditions, and protect the rights, property, and safety of YourGig, our users, and the public.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activities or other harmful conduct.

4. Data Sharing and Disclosure

Public Profile Information: When you mark your profile as public, your name, profile image, talent types, biography, rates, and contact information may be visible to all website visitors and searchable on the platform.

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, sending emails, analyzing data, and providing customer support. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Compliance: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect the safety and rights of our users and the public.

Business Transfers: If YourGig is acquired, merged, or sold, your personal information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

No Third-Party Marketing: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

YourGig implements reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we will retain certain information for legal, compliance, and fraud prevention purposes, and as required by law.

Messages sent through our messaging service are automatically deleted 90 days after being sent, unless otherwise specified by applicable law.

7. Your Rights and Choices

Access and Portability: You have the right to access your personal information and, in certain jurisdictions, to receive a copy of your data in a structured, commonly-used, machine-readable format.

Correction: You can update, correct, or modify your account information and profile details at any time through your account settings.

Deletion: You may request deletion of your account and associated personal information, subject to legal retention obligations and our need to maintain records for compliance and fraud prevention purposes.

Marketing Communications: You can opt out of promotional emails by clicking the unsubscribe link in any email or adjusting your notification preferences in your account settings.

Cookies: You can manage cookie preferences through your browser settings, although some features of our Services may not function properly if cookies are disabled.

To exercise any of these rights, please contact us at legal@yourgig.pro with your request.

8. Third-Party Links

Our Services may contain links to third-party websites, applications, and services that are not operated by YourGig. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information or interacting with them.

9. International Data Transfers

YourGig operates from the Hong Kong Special Administrative Region (SAR). If you access our Services from outside Hong Kong, please be aware that your personal information may be transferred to, stored in, and processed in Hong Kong and other jurisdictions where our servers are located. By using our Services, you consent to such transfers.

10. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. Your continued use of our Services following the posting of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: